Changing the email address of my account Go to the settings of the Online Dashboard. Click Account credentials. Click Modify my email address. Enter your new email address twice. Click Modify.You will then receive a validation link in your new email address. Please note that after clicking on the link you need to log in with your old email address before the modifications are taken into account. Last updated: May 22, 2017 01:19 Submit a request Call us Customer Support ID (this number allows secure and easy account verification when communicating with our support team by phone): To view your Customer Support ID, please log in by clicking on 'login' at the top of the page. Hours of Operation: North America: Monday through Friday, 9 am - 10 pm Eastern Time (6 am - 7 pm Pacific Time).If you are unable to reach us by phone, please use the ‘Send us an email’ button to send an email instead.Disclaimer:Free call and assistance. Calls placed from outside of these locations may be subject to long distance fees. All phone calls may be monitored and/or recorded for quality purposes.