Checking the level of CO2 and the temperature The level of CO2 and the temperature of the room are displayed on your scale when you weigh in. You can also display this information on your scale without weighing in by pressing the button located in the center of the scale. Make sure you activate the Air Quality screen if you want to see it on your Smart Body Analyzer. Last updated: April 22, 2017 13:16 Submit a request Call us Customer Support ID (this number allows secure and easy account verification when communicating with our support team by phone): To view your Customer Support ID, please log in by clicking on 'login' at the top of the page. Hours of Operation: North America: Monday through Friday, 9 am - 10 pm Eastern Time (6 am - 7 pm Pacific Time).If you are unable to reach us by phone, please use the ‘Send us an email’ button to send an email instead.Disclaimer:Free call and assistance. Calls placed from outside of these locations may be subject to long distance fees. All phone calls may be monitored and/or recorded for quality purposes.