choose language

Viewing

Uninstalling my Withings Aura™

Dissociating Your Withings Aura™

  1. Open the Withings Health Mate™ app.
  2. Go to My devices.
  3. Tap Aura Sleep Sensor.

  4. Tap Dissociate this product.

  5. Tap Remove from my account or OK.

  6. Tap Aura Connected Alarm Clock.

  7. Tap Dissociate this product.

  8. Tap Remove from my account or OK.

  9. Perform a factory reset of your Withings Aura™.

 

Performing a Factory Reset of Your Withings Aura™

  1. Keep your hand on the right side of your Connected Alarm Clock for three seconds.
    The display starts blinking.
  2. Tap the top of your Connected Alarm Clock ten times before the display stops blinking.
    The Connected Alarm Clock changes color and reboots.
    Do not remove the power supply until your Connected Alarm Clock has rebooted.
  3. Go to the Bluetooth settings of your device and “forget” your Connected Alarm Clock from the list of Bluetooth devices.
Was this article helpful?
4 out of 7 found this helpful
Submit a request