choose language

Viewing

Installing your Withings Home

  1. Installing the Withings Home™ app
  2. Plugging in your Withings Home™
  3. Pairing your Withings Home™ with your Device
  4. Installing your Withings Home™:
    - Creating a Withings account (optional)
    - Installing your Withings Home™ in Wi-Fi (choice 1)
    - Installing your Withings Home™ in Ethernet (choice 2)

Installing the Withings Home™ App

If the Withings Home™ app is not already installed on your device, perform the following steps:

  1. Type getapp.withings.com in your device’s web browser.
  2. Tap Download on the App Store.
  3. Tap GET.The installation process starts.

When a new app version is available, you will be prompted to update it.

Plugging In Your Withings Home™

The Withings Home™ is designed to be easily integrated into your home or office environment.

  1. Place your Withings Home™ in its final location.You can tilt your Withings Home™ using the magnetic table stand. This allows you to vertically adjust the area that you want to monitor.
  2. If you want to install your Withings Home™ with Ethernet, use a Cat-5 Ethernet cable to connect it to your Wi-Fi router.Installing your Withings Home™ in Ethernet can be useful to avoid interference problems.
  3. Select the correct plug adapter from the travel adapter plug set.
  4. Locate the top side of the plug adapter (labeled “TOP” on the adapter).
  5. Locate the top side of the AC power supply (labeled “TOP” on the power supply).
  6. Insert the tab located on the top side of the plug adapter in the notch located on the top side of the AC power supply.
  7. Push the plug adapter until you hear a click. Make sure the adapter is properly inserted. If not, pull the button to disengage it and try inserting it again.
  8. Connect the power supply cable to your Withings Home™’s micro USB port.
  9. Plug the power supply cable to an outlet.Your Withings Home™ displays a solid orange light for a few seconds and then switches to a blinking blue light. It is now ready to be set up.

Note that there’s a plastic film on the lens of your Withings Home™. Make sure you remove it before you start using it or it will impact the quality of the video.

Pairing Your Withings Home™ With Your Device

You need to pair your Withings Home™ with your device in order to install it. To do so, perform the following steps:

  1. Go to Settings > Bluetooth on your iOS device.
  2. Enable Bluetooth.Your device starts looking for all Bluetooth devices within range. This step can take up to a minute.
  3. If your Withings Home™ is detected, a message appears on the screen of your device.
  4. Tap the Withings Home™ you want to pair with your device.
  5. If your Withings Home™ is not automatically detected, select it from the Bluetooth settings menu of your device and go to the Withings Home™ app.
  6. Tap Next to pair it with your device.

Installing Your Withings Home

Creating a Withings™ account

If you don’t already have a Withings™ account, you have to create one in order to set up and use your Withings Home™. To do so, perform the following steps:

  1. Open the Withings Home™ app.
  2. Tap Start.
  3. Enter your email address and password, and then confirm your password.

  4. Tap Next.
    You can now start the installation process.

If you already have a Withings™ account, log in to the Withings Home™ app and proceed with the installation process.

Installing Your Withings Home™ in Wi-Fi

Once you are logged in to the Withings Home™ app, you can start installing your Withings Home™. To install it using a Wi-Fi network, perform the following steps:

  1. Open the Withings Home™ app.
  2. Tap Settings.
  3. Tap New camera.

  4. Tap Next.

  5. Tap the Withings Home™ you want to install.

  6. Tap Next.

If you want to use the Wi-Fi network configured on your device, perform the following steps:

  1. Tap Quick setup.
  2. Tap Allow.

    The Withings Home™ app starts upgrading your Withings Home™’s firmware. It can take up to a few minutes.

If you want to use another Wi-Fi network, perform the following steps:

  1. Tap Setup another network.
  2. Tap the network you want to use.
    If it’s not available, swipe the top of the screen down to refresh the list of networks.
    In the case of hidden SSID, tap Manual configuration.
  3. Enter the password and tap OK.
    The Withings Home™ app starts upgrading your Withings Home™’s firmware. It can take up to a few minutes.

You can install up to 20 Withings Home™ on your account.

Installing Your Withings Home™ in Ethernet

If no Wi-Fi network was connected, the Withings Home™ app automatically starts installing your Withings Home™ in Ethernet and prompts you to plug in
the Ethernet cable.

Once you are logged in to the Withings Home™ app, you can start installing your Withings Home™. To install it using an Ethernet network, perform the following steps:

  1. Open the Withings Home™ app.
  2. Tap Settings.
  3. Tap New camera.

  4. Tap Next.

  5. Tap the Withings Home™ you want to install.

  6. Tap Next.

  7. Tap Ethernet.

  8. Plug the Ethernet cable in the Ethernet port of your Withings Home™. 

The Withings Home™ app starts upgrading your Withings Home™’s firmware. It can take up to a few minutes.

Wi-Fi and Bluetooth are automatically disabled as soon as the Ethernet installation is complete.

You can install up to 20 Withings Home™ on your account.

Was this article helpful?
15 out of 79 found this helpful
Submit a request