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Frequently asked questions about the live stream

How can I view the live stream of my Withings Home™ on my mobile device?

You can view the live stream of your Withings Home™ whenever you want by opening the Withings Home™ app.

Note that once your Withings Home™ is set up on your account, you can view the stream on any device without having to re-install it for each device. You can also view it on several devices at the same time.

You can switch the live stream to full screen mode in one of two ways:

  • Double-tap the video feed.
  • Change the orientation of your device to switch to landscape mode.

You can also zoom on a specific part of the screen by pinching the screen out or unzoom by pinching the screen in.

If you have several Withings Home™ installed on your account, tap the live stream of the one you’re interested in to see more details.

 

Can I view the live stream of my Withings Home™ from my computer?

At the moment, it is not possible to view the live stream of your Withings Home™ from a computer.

 

How can I watch the continuous video feed?

If you have subscribed to a Cloud Video Recording plan, you can access the continuous video feed whenever you want. For example, you can view everything that happened right before receiving a noise or motion notification. To do so, perform the following steps:

  1. Open the Withings Home™ app.
  2. Tap the event you’re interested in.
  3. Tap the back button to see the appropriate portion of the video feed.
  4. Tap Video.
    Depending on your internet connection, loading the video may take more or less time.

 

What is the video quality of the Withings Home™?

At the moment, the Withings Home has a video quality of 1080p.

 

Can I install several Withings Home™ on my account?

Yes, you can install up to 20 Withings Home™ on your account.

If you have several Withings Home™ installed on your account, tap the live stream of the one you’re interested in to see more details.

 

Can I access the live stream on several devices at a time?

It is possible to access the live stream from two devices at the same time.

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