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How to forcibly stop the app and why?

You may need to forcibly stop the app every once in a while in case it's no longer working properly. Doing so will stop all processes and allow you to restart it properly.

To do so, perform the following steps:

  1. Go to Settings on your smartphone.
  2. Go to Apps.
  3. Tap the Withings Health Mate™ app.
  4. Tap Force stop.
  5. Tap OK.

You can now restart the app.

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