- Home User Guide DE.pdf (20 MB)
- Home User Guide EN.pdf (10 MB)
- Home User Guide FR.pdf (20 MB)
- Home Quick Start Guide.pdf (3 MB)
- Home Quick Start Guide - low.pdf (3 MB)
- Home User Guide DE - low.pdf (5 MB)
- Home User Guide EN - low.pdf (5 MB)
- Home User Guide FR - low.pdf (5 MB)
- Home User Guide EN iOS V2.pdf (10 MB)
- Home User Guide DE iOS V2 - low.pdf (2 MB)
- Home User Guide FR iOS V2 - low.pdf (2 MB)
- Home User Guide ZH - iOS.pdf (3 MB)
Customer Support ID (this number allows secure and easy account verification when communicating with our support team by phone):
To view your Customer Support ID, please log in by clicking on 'login' at the top of the page.
Hours of Operation:
- North America: Monday through Friday, 9 am - 10 pm Eastern Time (6 am - 7 pm Pacific Time).
If you are unable to reach us by phone, please use the ‘Send us an email’ button to send an email instead.
Disclaimer:Free call and assistance. Calls placed from outside of these locations may be subject to long distance fees. All phone calls may be monitored and/or recorded for quality purposes.