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I wish to know the status of my order. What should I do?

- You have received the order confirmation email
- You have not received the order confirmation email


 

You have received the order confirmation email

If you want to know the status of your order, please enter your order number and your email address after clicking one of the following links:

  • Click here for orders in USD
  • Click here for orders in GBP
  • Click here for orders in EUR

You have not received the order confirmation email

If you have not received the order confirmation email, the first step is to check your junk mail folder. If the confirmation email is not there either, you can find out the status of your order by contacting us. You can do so by clicking the Contact us button at the bottom of the page.

Make sure you provide us with the following information when contacting us to speed up the process:

  • Full name
  • Date and time at which you placed the order
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