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The time displayed on my Withings Go is not correct. What should I do?

If the time displayed in your Withings Go is not correct, perform the following steps:

  1. Open the Withings Health Mate® to sync your Withings Go.
    You may have to refresh your Timeline by sliding your finger from top to bottom to trigger the synchronization.
  2. If the screen of your Withings Go keeps rebooting for no apparent reason, try replacing the battery.

If you still encounter issues, reach out to Customer Service by clicking the Contact us button at the bottom of the page.

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