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Frequently asked questions about the Weather screen

What is the Weather Forecast screen?

When you weigh yourself in the morning, the weather forecast screen lets you know:

  • the weather and average temperature expected in the morning (between 6:00 AM and 12:00 PM)
  • the weather and average temperature expected in the afternoon (between 12:00 PM and 9:00 PM)

If you weigh yourself after 7:00 PM, it shows you the weather forecast for the next day.

What do the pictograms mean?

    Clear day
    Partially clear day
Cloudy day
Rain
Thunder
Snow

How does the Weather Forecast screen work?

Based on your location, the scale connects to a partner service that specializes in weather forecasts. This data is then transferred and displayed on the screen of your scale. If this location is wrong, scroll down this page or click here.

Note that this screen is only displayed if you set up your scale using Wi-Fi, as it needs to connect to the Internet to access the weather forecast service.

My scale shows the weather forecast of the wrong city. How can I change this?

If the location of your scale is wrong, you can change it by performing the following steps:

  1. Go to My devices in the Withings Health Mate® app.
  2. Select your scale.
  3. Tap Location of your scale.
  4. Select the correct location.
  5. Tap OK.

The temperature is not displayed with the correct unit. How can I change this?

The scale displays the temperature using the temperature unit selected in the Withings Health Mate® app. If it's not the correct unit, you can change it from the app by performing the following steps:

  1. Go to Settings in the Withings Health Mate™ app.
  2. Tap Units.
  3. Select the correct temperature unit.

I don't want to see the Weather Forecast screen. How can I hide it?

You can select which screen you want to display or hide by performing the following steps:

  1. Go to My devices in the Withings Health Mate® app.
  2. Select your scale.
  3. Tap Screens customization.
  4. Select your user profile.
  5. Tap the screen names to select or deselect them.
  6. Tap and drag the screen names to change the order.
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