choose language

Viewing

Installing the scale - iOS procedure

 


Installing your scale with no existing account

  1. Press and hold the side button for four seconds.
  2. Open the Withings Health Mate® app.
  3. Tap Join Withings.
  4. Tap I'm setting up my device.
  5. Tap Scales.

  6. Tap the scale model you want to install.

  7. Tap Install now.

  8. Tap the name of the scale you want to install.
    It may take up to a minute for your scale to be detected by your mobile device.
    If it is not displayed in the list, go to the Bluetooth settings of your device and pair it from there.
    It should now appear in the Withings Health Mate® app.
  9. Tap Next.

  10. Enter your email address, password, and then confirm your password. Tap Next.
  11. Enter your first name, surname (last name) and birthday. Tap Next.
  12. Select your gender and enter your current height and weight. Tap Create.
    This information is necessary for the calculation of your BMI.
    It also allows your Withings Body to recognize you based on your weight the first time you weigh in.
  13. Tap I don’t have a Wi-Fi Network if you want to install your scale in Bluetooth.
    You can then move on to step 16.
  14. Tap Quick setup to use the same Wi-Fi network as your mobile device or Setup another network to use another one.

  15. Tap Allow.

  16. Tap Close.

  17. Tap Invite if you want to share your scale with another account, or tap Skip
    if you don’t want to.

    A link, which will be valid for 72 hours, will then be sent to the persons you’ve invited. They will be able to link the scale to their account from there, without having to install it from scratch.

The Withings Health Mate® now prompts you to select your target weight. Tap Cancel if you don’t want to set a weight goal.

Installing your scale with an existing account

  1. Press and hold the side button for four seconds.
  2. Open the Withings Health Mate® app.
  3. Go to My devices.
  4. Tap +.

  5. Tap Scales.

  6. Tap the scale model you want to install.

  7. Tap Install now.

  8. Tap the name of the scale you want to install.
    It may take up to a minute for your scale to be detected by your mobile device.
    If it is not displayed in the list, go to the Bluetooth settings of your device and pair it from there.
    It should now appear in the Withings Health Mate® app.
  9. Tap Next.

  10. Tap I don’t have a Wi-Fi Network if you want to install your scale in Bluetooth.
    You can then move on to step 13.
  11. Tap Quick setup to use the same Wi-Fi network as your mobile device or Setup another network to use another one.

  12. Tap Allow.

  13. Tap Close.

  14.  Tap Invite if you want to share your scale with another account, or tap Skip
    if you don’t want to.

    A link, which will be valid for 72 hours, will then be sent to the persons you’ve invited. They will be able to link the scale to their account from there, without having to install it from scratch.

The Withings Health Mate® now prompts you to select your target weight. Tap Cancel if you don’t want to set a weight goal.

Was this article helpful?
10 out of 19 found this helpful
Submit a request