choose language

Viewing

Retrieving unknown measurements

If your Withings Body Cardio doesn’t recognize you when you weigh in, your weight measurements will be listed as unknown measurements.


iOS

  1. Open the Withings Health Mate® app.
  2. Locate Unknown measures on the left menu.

  3. Tap the measurement.

  4. Tap the user you want to assign it to.

Android

  1. Open the Withings Health Mate® app.
  2. Locate Unknown measures on the left menu.

  3. Tap the measurement.

  4. Tap Assign to.

  5. Tap the user you want to assign it to.
Was this article helpful?
6 out of 13 found this helpful
Submit a request