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I am unable to place my order. What should I do?

If you are having issues placing your order, perform the following steps:
  1. Try using a private navigation window or a different web browser to place your order.
  2. Make sure you are not using any adblocker add-on.
    If you are, please disable it during the order.
  3. Refresh the your browser's cache.
    Click here for more information on how to do that.
  4. Alternatively, bypass your cache by following the procedure below:
    In most Windows and Linux browsers : Hold down the Ctrl key and press the F5 key
    In Apple Safari: Hold down the Shift key and click on the Reload toolbar button
    In Chrome and Firefox for Mac: Hold down both the Cmd key and Shift key at the same time and press the R key.
  5. Try placing your order via Paypal.
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