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Retrieving unknown measurements

If your Wi-Fi Body Scale doesn’t recognize you when you weigh in, your weight measurements will be listed as unknown measurements.


iOS

  1. Open the Withings Health Mate™ app.
  2. Locate Unknown measures on the left menu.

  3. Tap the measurement.

  4. Tap the user you want to assign it to.

Android

  1. Open the Withings Health Mate™ app.
  2. Locate Unknown measures on the left menu.

  3. Tap the measurement.

  4. Tap Assign to.

  5. Tap the user you want to assign it to.
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