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Installing my Withings Pulse™ Ox - iOS Procedure

Installing my Withings Pulse™ Ox without an existing account

Make sure your Withings Pulse™ Ox is charged before installing it. It needs to be charged for up to two hours using the provided USB cable until it displays "go.withings.com".

If the Withings Health Mate™ app is not already installed on your device, perform
the following steps:

  1. Type go.withings.com in your device’s web browser.
  2. Tap Download on the App Store.
  3. Tap GET.
    The installation process starts.

 You can then move on to the installation process. 

  1. Open the Withings Health Mate ™ app.
  2. Tap Join Withings.

  3. Tap I’m setting up my device.

  4. Tap Pulse.

  5. Tap Install now.

  6. Turn on your Withings Pulse™ Ox by pressing the button.
    Put your Withings Pulse™ Ox close enough to your iOS device. Tap Next.
    The installation process starts. It can take a few minutes, as your Withings Pulse™ Ox might need updating.
  7. Tap Next.
  8. Enter your email address, password, and then confirm your password. Tap Next.
  9. Enter your first name, surname (last name) and birthday. Tap Next.
  10. Select your gender and enter your current height and weight. Tap Create.

You can then select your daily step goal.

  1. Tap and slide the daily step goal up or down to select the goal you want.
    The range for your goal is between 3,000 and 15,000 steps per day.

  2. Tap OK.
    The daily step goal only impacts the Withings Health Mate™ app, not the display of the Withings Pulse™ Ox.
  3. Tap Close.

Installing my Withings Pulse™ Ox with an existing account

Make sure your Withings Pulse™ Ox is charged before installing it. It needs to be charged for up to two hours using the provided USB cable until it displays "go.withings.com".
  1. Go to My devices in the Withings Health Mate ™ app.
  2. Tap Install a new device.

  3. Tap Pulse.


  4. Tap Install now.

  5. Turn on your Withings Pulse™ Ox by pressing the button.
  6. Put your Withings Pulse™ Ox close enough to your iOS device. Tap Next.
    The installation process starts. It can take a few minutes as your Withings Pulse Ox™ might need updating.
  7. Tap the user account on which you want to install your Withings Pulse™ Ox.
    You need to enter a valid email address and press Next if you do not use the main user account.

You can then select your daily step goal.

  1. Tap and slide the daily step goal up or down to select the goal you want.
    The range for your goal is between 3,000 and 15,000 steps per day.

  2. Tap OK.
    The daily step goal only impacts the Withings Health Mate™ app, not the display of the Withings Pulse™ Ox.
  3. Tap Close.
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