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An error message appeared during a measurement. What should I do?

  • Make sure that the blood pressure monitor is well positioned on your arm, properly tightened, with the cylinder aligned with the artery. 

    Position_tensio.png
  • Make sure that you remain still and that you don't talk or cough during the measurement.
  • Make sure the ports of your Blood Pressure Monitor and iPhone are clean.

If you still encounter issues, reach out to Customer Service by clicking the Contact us button at the bottom of the page.

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