选择语言

查看

MyFitnessPal 出现问题。该怎么办?

如果您遇到以下任何问题,本文将对您有所帮助:

- 您的活动数据未计入挣取的卡路里中
- MyFitnessPal 和 Withings Health Mate 应用中的预算和/或挣取的卡路里存在差异 
- 您的饮食数据未显示在 Withings Health Mate™ 应用中


您的活动数据未计入挣取的卡路里中

Only activity data coming from the Withings Health Mate™ app are taken into account in the calories earned for the Nutrition widget. Any activity data coming from a partner app will not be included.

如果依然存在问题,请点击页面底部的“联系我们”按钮,联系客户服务人员。

 

MyFitnessPal 和 Withings Health Mate 应用中的预算和/或挣取的卡路里存在差异

You may notice differences between your budget and/or calories earned on MyFitnessPal and on the Withings Health Mate™ app. This is because MyFitnessPal uses average values, whereas the Withings Health Mate™ app uses your actual data. You can limit these differences by making sure:

  • You have the same weight goal in MyFitnessPal and in the Withings Health Mate™ app.
  • You have selected the same weight loss pace in MyFitnessPal and in the Withings Health Mate™ app.
  • You have selected a sedentary activity level in MyFitnessPal.
  • You have entered the same user metrics in MyFitnessPal and the Withings Health Mate™ app (age, height, weight, gender).

To adjust your weight goal and weight loss pace in the Withings Health Mate™ app, tap the Weight widget.

To adjust your weight goal, weight loss pace and activity level in MyFitnessPal, open MyFitnessPal, tap Others and tap Goals.

如果依然存在问题,请点击页面底部的“联系我们”按钮,联系客户服务人员。

 

您的饮食数据未显示在 Withings Health Mate™ 应用中

如果您在接收 MyFitnessPal 数据时出现问题,请执行以下步骤:

  1. 添加数据后,务必至少等待 15 分钟。
    数据同步有时会出现延迟。
  2. 检查 MyFitnessPal 网页界面,确保数据与服务器正常同步。
    若不是,确保您的移动设备能够访问互联网。
  3. 尝试取消关联,然后重新关联 MyFitnessPal。

如果依然存在问题,请点击页面底部的“联系我们”按钮,联系客户服务人员。

这篇文章有帮助吗?
25 人中有 10 人觉得有帮助
提交请求